Negotiation
Build proposals, send counter-offers, set buyer prices and a floor price, and message buyers.
Browse the guides in this section below.
In this section
Build and send a proposalBuild a priced answer to a quote request in the proposal editor, send it, and track every send as a numbered version.5 minutes readShipping on a proposalSet shipping on a proposal as a locked amount or leave it pending, pull live rates for the buyer's address, and control what carries onto the draft order.4 minutes readCustom and manual line itemsAdd a free-text line with its own price and no Shopify variant behind it, set its shipping and tax flags, edit per-line prices, and carry it through to the draft order.5 minutes readAdd or remove items on a quoteAdd catalog products, bulk SKUs, or custom lines to a quote that's already been requested, and remove the ones that shouldn't be there.5 minutes readHandle counter-offers and buyer pricesNegotiation goes both ways - buyers counter your proposal with their own prices, and you can counter back inside one tracked thread.5 minutes readAccept part of a quoteLet buyers accept, decline, or defer each line of a proposal - and understand what the timeline, their view, and the PDFs show afterwards.6 minutes readShow a line without showing its priceMark a quote line as Included so the buyer sees the item but not a figure - and understand why a price-hidden line must be zero.4 minutes readSet a floor price and discountsSet a price floor as a maximum discount below catalog, apply discounts, and keep manual sends and automated responses inside your margin.5 minutes readMessage buyers on a quoteEvery quote has its own message thread, so the conversation lives next to the prices instead of in a separate inbox.5 minutes read
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